Automated Employee Onboarding
Replaced manual, fragmented HR and IT handoffs with an n8n-orchestrated onboarding pipeline.
Context
The client, a growing mid-sized agency, struggled with their employee onboarding process. When a new hire signed their contract, HR had to manually notify IT, set up accounts across 6 different SaaS platforms, trigger hardware provisioning, and coordinate with the hiring manager. This led to high error rates, delayed access, and a poor first-day experience for new employees.
Approach
I designed and implemented a centralized event-driven architecture using n8n. The workflow triggers via a Webhook as soon as the HR software marks a candidate as "Hired." It then orchestrates account creation in Google Workspace, Slack, Jira, and GitHub, provisions software licenses, formats an introductory message for the team channel, and automatically assigns onboarding tasks to the hiring manager.
Impact
Reduced active onboarding admin time from 4 hours to 5 minutes per hire. Eliminated "forgotten access" tickets entirely. HR and IT now have a single, unified dashboard to monitor onboarding status.